FAQ

CSS believes that charging a client a base fee or monthly fee does not always provide the client with the most value for service. Often clients are charged a monthly fee for audits with an additional fee for training sessions or consultations and are limited to a prearranged number of service requests per month.

We believe that a client should only pay for services they need and we recognize that a clients needs change and are not always predictable. Additionally, we believe a client should not be required to sign a contract to receive quality service. CSS outlines our services and clearly establishes and communicates both parties' expectations. There is no long term commitment required.

What does Complete Safety Service, Inc. charge for safety audits?
This rate varies depending on the number of audits performed each month:

What Training is available during each audit?
User training is included at no additional cost during site audits. User training includes:

Ladder user training
P.P.E. user training
Hazard Communication and M.S.D.S.
Fall Protection Harness user training
Aerial Lift/Scissors lift user training
Scaffold user training
Task Safety Awareness and/or Job Hazard Analysis (TSA/JHA)

*User training should be pre-arranged and scheduled during regular safety audits.

What services can I expect from my safety representative?
Safety representatives are available to provide the following services:

Onsite safety inspections and audits of worksite locations.
One-on-one safety reviews with project supervisor.
Provide and review site specific and task specific safety plans (JSA/TSA)
Pre-plan Emergency Action Plans.
Vehicle and equipment inspections.
Investigate accidents and near misses and report findings.
Actively participate with Client on safety committees and safety meetings at client's request.
On-site liaison for O.S.H.A compliance audits.
On-site liaison for the client during loss control and safety audits conducted by insurance carrier and other independent auditors.

What documentation can I expect from my safety representative?
The following documentation is provided by Complete Safety Services:

Written summary of each work site inspection.
Copies of inspection(s) are forwarded to corporate office on the day of inspection.
Monthly summary of audited work sites are included with each invoice.
Written summary of any attended OSHA inspections.
Accident and "near miss" investigation reports.

How do you know what jobsites to visit?
Each month the client determines what projects they want inspected.

How will I be billed?
Clients are invoiced monthly based on the number of audits performed each month.


"Our Mission is to provide quality advice and education for the construction industry that will reduce human suffering and financial costs associated with workplace incidents."


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